This English text is a translation provided for information only – only the German version is legally binding.
1. Data protection at a glance
General information
The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data by which you can be personally identified. Detailed information on the subject of data protection can be found in the privacy policy set out below this text.
Data collection on this website
Who is responsible for the data collection on this website?
Data processing on this website is carried out by the website operator. You can find their contact details in the section “Information on the controller” in this privacy policy.
How do we collect your data?
Your data is collected, firstly, when you provide it to us. This may, for example, be data that you enter in a contact form.
Other data is collected automatically or with your consent by our IT systems when you visit the website. This is primarily technical data (e.g. internet browser, operating system or time the page was accessed). This data is collected automatically as soon as you enter this website.
What do we use your data for?
Part of the data is collected to ensure that the website is provided without errors. Other data may be used to analyse your user behaviour.
What rights do you have regarding your data?
You have the right at any time to obtain information free of charge about the origin, recipients and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. If you have given your consent to data processing, you can withdraw this consent at any time with effect for the future. You also have the right to request the restriction of the processing of your personal data in certain circumstances. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.
You can contact us at any time regarding this and any other questions on the subject of data protection.
2. Hosting
IONOS
We host our website with IONOS SE. The provider is IONOS SE, Elgendorfer Str. 57, 56410 Montabaur (hereinafter IONOS). When you visit our website, IONOS records various log files including your IP addresses. For details, please refer to the IONOS privacy policy: https://www.ionos.de/terms-gtc/terms-privacy.
IONOS is used on the basis of Art. 6(1)(f) GDPR. We have a legitimate interest in presenting our website as reliably as possible. Where corresponding consent has been requested, processing takes place exclusively on the basis of Art. 6(1)(a) GDPR and Section 25(1) TTDSG, insofar as the consent covers the storage of cookies or access to information on the user's device (e.g. device fingerprinting) within the meaning of the TTDSG. Consent may be withdrawn at any time.
3. General information and mandatory information
Data protection
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection provisions and this privacy policy.
When you use this website, various personal data is collected. Personal data is data by which you can be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.
We point out that data transmission over the internet (e.g. when communicating by e-mail) may have security gaps. Complete protection of data against access by third parties is not possible.
Information on the controller
The controller for data processing on this website is:
BD Parkraum GmbH
Modering 1
22457 Hamburg
Managing Director: Burak Orhan
Telephone: +49 40 573 07 641
E-mail: info@shuttleservice-norderstedt.de
The controller is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (e.g. names, e-mail addresses or similar).
Storage period
Unless a more specific storage period is stated within this privacy policy, your personal data will remain with us until the purpose for processing it no longer applies. If you assert a justified request for deletion or withdraw your consent to data processing, your data will be deleted unless we have other legally permissible grounds for storing your personal data (e.g. retention periods under tax or commercial law); in the latter case, deletion takes place once these grounds no longer apply.
General information on the legal bases for data processing on this website
If you have consented to data processing, we process your personal data on the basis of Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR where special categories of data pursuant to Art. 9(1) GDPR are processed. In the case of explicit consent to the transfer of personal data to third countries, data processing also takes place on the basis of Art. 49(1)(a) GDPR. If you have consented to the storage of cookies or to access to information on your device (e.g. via device fingerprinting), data processing additionally takes place on the basis of Section 25(1) TTDSG. Consent may be withdrawn at any time. If your data is required for the performance of a contract or for the implementation of pre-contractual measures, we process your data on the basis of Art. 6(1)(b) GDPR. Furthermore, we process your data where this is necessary to fulfil a legal obligation, on the basis of Art. 6(1)(c) GDPR. Data processing may also take place on the basis of our legitimate interest pursuant to Art. 6(1)(f) GDPR. Information on the legal bases relevant in each individual case is provided in the following paragraphs of this privacy policy.
Withdrawal of your consent to data processing
Many data processing operations are only possible with your express consent. You may withdraw consent you have already given at any time. The lawfulness of the data processing carried out up to the point of withdrawal remains unaffected by the withdrawal.
Right to object to data collection in particular cases and to direct advertising (Art. 21 GDPR)
IF DATA PROCESSING TAKES PLACE ON THE BASIS OF ART. 6(1)(E) OR (F) GDPR, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA ON GROUNDS ARISING FROM YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS THE PERSONAL DATA CONCERNED UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS, OR THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE OR DEFENCE OF LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21(1) GDPR).
IF YOUR PERSONAL DATA IS PROCESSED FOR THE PURPOSE OF DIRECT ADVERTISING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH ADVERTISING; THIS ALSO APPLIES TO PROFILING INSOFAR AS IT IS CONNECTED WITH SUCH DIRECT ADVERTISING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR THE PURPOSE OF DIRECT ADVERTISING (OBJECTION PURSUANT TO ART. 21(2) GDPR).
Right to lodge a complaint with the competent supervisory authority
In the event of infringements of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the member state of their habitual residence, their place of work or the place of the alleged infringement. This right to lodge a complaint is without prejudice to any other administrative or judicial remedies.
Right to data portability
You have the right to have data that we process automatically on the basis of your consent or in performance of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only take place insofar as it is technically feasible.
SSL/TLS encryption
For security reasons and to protect the transmission of confidential content, such as orders or enquiries that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognise an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the padlock symbol in your browser line.
When SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
Encrypted payment transactions on this website
If, after concluding a contract subject to a charge, there is an obligation to provide us with your payment data (e.g. account number for direct debit authorisation), this data is required for payment processing.
Payment transactions using the usual means of payment (Visa/MasterCard, direct debit) take place exclusively via an encrypted SSL or TLS connection. You can recognise an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the padlock symbol in your browser line.
With encrypted communication, the payment data you transmit to us cannot be read by third parties.
Information, deletion and correction
Within the framework of the applicable statutory provisions, you have the right at any time to obtain information free of charge about your stored personal data, its origin and recipients and the purpose of the data processing, and, where applicable, a right to correction or deletion of this data. You can contact us at any time regarding this and any other questions on the subject of personal data.
Right to restriction of processing
You have the right to request the restriction of the processing of your personal data. You can contact us at any time to do so. The right to restriction of processing exists in the following cases:
- If you dispute the accuracy of your personal data stored by us, we usually need time to check this. For the duration of the check, you have the right to request the restriction of the processing of your personal data.
- If the processing of your personal data took place or is taking place unlawfully, you can request the restriction of data processing instead of deletion.
- If we no longer need your personal data, but you need it to exercise, defend or assert legal claims, you have the right to request the restriction of the processing of your personal data instead of deletion.
- If you have lodged an objection pursuant to Art. 21(1) GDPR, a balance must be struck between your interests and ours. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.
If you have restricted the processing of your personal data, this data may – apart from being stored – only be processed with your consent or for the establishment, exercise or defence of legal claims or to protect the rights of another natural or legal person or for reasons of an important public interest of the European Union or of a member state.
Objection to advertising e-mails
The use of contact data published within the scope of the legal notice obligation for the purpose of sending advertising and information material not expressly requested is hereby objected to. The operators of these pages expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, for example by spam e-mails.
4. Data collection on this website
Cookies
Our web pages use what are known as “cookies”. Cookies are small text files and do not cause any damage to your device. They are stored on your device either temporarily for the duration of a session (session cookies) or permanently (permanent cookies). Session cookies are deleted automatically at the end of your visit. Permanent cookies remain stored on your device until you delete them yourself or until they are automatically deleted by your web browser.
Cookies from third-party companies may also be stored on your device when you enter our site (third-party cookies). These enable us or you to use certain services of the third-party company (e.g. cookies for processing payment services).
Cookies have various functions. Many cookies are technically necessary because certain website functions would not work without them (e.g. the shopping basket function or the display of videos). Other cookies serve to evaluate user behaviour or to display advertising.
Cookies that are required to carry out the electronic communication process, to provide certain functions requested by you (e.g. for the shopping basket function) or to optimise the website (e.g. cookies for measuring the web audience) (necessary cookies) are stored on the basis of Art. 6(1)(f) GDPR, unless another legal basis is stated. Where consent to the storage of cookies and comparable recognition technologies has been requested, processing takes place exclusively on the basis of this consent (Art. 6(1)(a) GDPR and Section 25(1) TTDSG); consent may be withdrawn at any time.
You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies in certain cases or in general, and activate the automatic deletion of cookies when the browser is closed. If cookies are deactivated, the functionality of this website may be restricted.
Insofar as cookies are used by third-party companies or for analysis purposes, we will inform you of this separately within the framework of this privacy policy and, if necessary, request your consent.
Server log files
The provider of these pages automatically collects and stores information in what are known as server log files, which your browser transmits to us automatically. These are:
- browser type and browser version
- operating system used
- referrer URL
- host name of the accessing computer
- time of the server request
- IP address
This data is not merged with other data sources.
This data is collected on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimisation of its website – for this purpose, the server log files must be recorded.
Enquiry by e-mail, telephone or fax
If you contact us by e-mail, telephone or fax, your enquiry including all personal data arising from it (name, enquiry) will be stored and processed by us for the purpose of handling your request. We do not pass this data on without your consent.
This data is processed on the basis of Art. 6(1)(b) GDPR insofar as your enquiry is connected with the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective handling of enquiries addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR) where this has been requested; consent may be withdrawn at any time.
The data you send to us via contact enquiries remains with us until you ask us to delete it, withdraw your consent to storage or the purpose for storing the data no longer applies (e.g. after your request has been dealt with). Mandatory statutory provisions – in particular statutory retention periods – remain unaffected.
Contacting us via WhatsApp
On this website you will find buttons that allow you to write to us via the WhatsApp messenger. These buttons are simple links: no content is loaded from WhatsApp, and a connection to WhatsApp is only established when you click one of the buttons. The provider of the service is WhatsApp Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Ireland.
If you write to us via WhatsApp, we process your mobile phone number, the name stored in your WhatsApp account and the content of your message in order to deal with your request. The legal basis is Art. 6(1)(b) GDPR insofar as your enquiry is connected with a contract or with pre-contractual measures, otherwise Art. 6(1)(f) GDPR (legitimate interest in dealing with enquiries promptly). We have no influence on the data processing carried out by WhatsApp itself; for details please refer to the WhatsApp privacy policy: https://www.whatsapp.com/legal/privacy-policy-eea.
Your message remains with us until you ask us to delete it or the purpose for storing it no longer applies. Mandatory statutory provisions – in particular retention periods – remain unaffected. If you do not wish to use WhatsApp, you can reach us just as easily by telephone or e-mail.
5. Plugins and tools
Bunny Fonts
To ensure that fonts are displayed consistently, this website uses what are known as web fonts provided by Bunny Fonts. When you call up a page, your browser loads the required fonts from the Bunny Fonts servers. The provider is BunnyWay d.o.o., Cesta Komandanta Staneta 4A, 1215 Medvode, Slovenia.
For this purpose, the browser you are using must connect to the servers of Bunny Fonts. As a result, Bunny Fonts becomes aware that this website has been accessed via your IP address. According to the provider, no cookies are set in the process and visitors' IP addresses are not stored permanently.
Bunny Fonts is used on the basis of Art. 6(1)(f) GDPR. We have a legitimate interest in the consistent presentation of the typeface on our website. Where corresponding consent has been requested, processing takes place exclusively on the basis of Art. 6(1)(a) GDPR and Section 25(1) TTDSG, insofar as the consent covers the storage of cookies or access to information on the user's device (e.g. device fingerprinting) within the meaning of the TTDSG. Consent may be withdrawn at any time.
Further information can be found in the Bunny Fonts privacy policy: https://bunny.net/privacy/.
Images from Unsplash
On this website, individual photos are loaded directly from the servers of the image service Unsplash (images.unsplash.com). The provider is Unsplash Inc., 338 Yonge Street, Toronto, Ontario, M5B 1R9, Canada.
When you call up a page containing such a photo, your browser establishes a connection to the Unsplash servers. As a result, Unsplash becomes aware that this website has been accessed via your IP address. This takes place on the basis of Art. 6(1)(f) GDPR; we have a legitimate interest in fast and reliable delivery of the images. An adequacy decision of the EU Commission exists for Canada.
Further information can be found in the Unsplash privacy policy: https://unsplash.com/privacy.
6. eCommerce and payment providers
Online booking (ParkStar booking window)
On the home page, the booking window of our booking system ParkStar is embedded as an inline frame (parkpool.parkstar.de). When you call up the page, your browser establishes a connection to the ParkStar servers and in doing so transmits technical data such as your IP address.
The details you enter in the booking window – in particular arrival and departure date, time, number of persons, name, address, telephone number, e-mail address, vehicle and flight details as well as the chosen method of payment – are processed in order to handle your booking. The legal basis is Art. 6(1)(b) GDPR (performance of a contract or pre-contractual measures). The operator of ParkStar processes this data for us as a processor pursuant to Art. 28 GDPR.
Your booking data is deleted as soon as the purpose for processing it no longer applies. Statutory retention periods – in particular those under tax and commercial law – remain unaffected.
Processing of data (customer and contract data)
We collect, process and use personal data only insofar as it is necessary for the establishment, content or amendment of the legal relationship (inventory data). This takes place on the basis of Art. 6(1)(b) GDPR, which permits the processing of data for the performance of a contract or pre-contractual measures. We collect, process and use personal data about the use of this website (usage data) only insofar as this is necessary to enable the user to make use of the service or to invoice it.
The customer data collected is deleted once the order has been completed or the business relationship has ended. Statutory retention periods remain unaffected.
Transfer of data when concluding a contract for services and digital content
We transfer personal data to third parties only where this is necessary within the scope of contract processing, for example to the credit institution commissioned with payment processing.
The data is not transferred further, or only if you have expressly consented to the transfer. Your data will not be passed on to third parties without your express consent, for example for advertising purposes.
The basis for data processing is Art. 6(1)(b) GDPR, which permits the processing of data for the performance of a contract or pre-contractual measures.
Payment services
We integrate payment services from third-party companies on our website. When you make a purchase with us, your payment data (e.g. name, payment amount, bank details, credit card number) is processed by the payment service provider for the purpose of payment processing. The respective contractual and data protection provisions of the respective providers apply to these transactions. The payment service providers are used on the basis of Art. 6(1)(b) GDPR (contract processing) and in the interest of a payment process that is as smooth, convenient and secure as possible (Art. 6(1)(f) GDPR). Insofar as your consent is requested for certain actions, Art. 6(1)(a) GDPR is the legal basis for the data processing; consent may be withdrawn at any time with effect for the future.
Status of this privacy policy: 09/2026